FAQ's

Why Self Return?

We believe in long term business relationship. So, we it is easy to ship products from your end with tracable courier. It means we will not add any pre assume return cost to your products. you will get products on its original price and after we received products will give you store credit so that you can buy other products.

What type of products these are?

These products are made by handmade rug/carpet/dhurree . Which is faded in color to give ethinic look. These are unqiue concept product with quality.

How to use Store Credit?

In your next purchase, at checkout page you can select to redeem your store credit.

Why these Products are high in Prices?

These are unqiue products made by handmade rug, you will know once you get these at your hand.

What information do we collect?

We collect normal information from you when you register on our site or fill out a form, so we can give you best service.

When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may however visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience ( your information helps us to better respond to your individual needs)

To improve our website (we continually strive to improve our website offering based on the information and feedback we receive from you).

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

To send periodic emails: the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

To administer a contest, promotion, survey or other site feature

We collect, store and process your data for processing your purchase on the site and any possible later claims, and to provide you with our services.

We need this information in order to allow you to go ahead with placing your order for a product.

We may pass your name and address on to a third party in order to make delivery of the product to you (our courier)

How do we protect your information?

We use security measures to maintain the safety of your personal information when you access your personal information.

What are Cookies?

Cookies are tiny text files which identify your computer to our server as unique user when you visit certain pages on the site and they are stored by your internet browser on your computer’s hard drive.

Disclose any information to outside parties?

We do not sell to outside parties your personally identification information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Identifiable visitor information may be provided to other parties for marketing, advertising or other uses so you can get best offers and trade on time.